These Terms govern
the use of vitrager.com, and,
any other related
Agreement or legal relationship with the Owner in a legally binding way. Capitalized words are defined
in the relevant dedicated section of this document.
The User must read this document carefully.
Any other contract or
agreement entered into between the Owner and the Sellers shall always prevail over the provisions of these
Terms. Therefore, in such cases, these Terms shall apply only residually and in accordance with applicable
provisions in such agreements or contracts.
Nothing in these Terms creates any relationship of employment, agency, or partnership between the involved parties.
Vitrager.com is provided by:
23 Khmelnytske shose street
Owner contact email: firstname.lastname@example.org
"Vitrager.com" refers to
this website, including its subdomains and any other website through which the Owner makes its Service available;
the Application Program Interfaces (API);
any applications, sample and content files, source code, scripts, instruction sets or software included as part of the Service, as well as any related documentation;
What the User should know at a glance
Please note that some
provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions
may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always
explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all
Usage of vitrager.com and the Service is age restricted, as detailed in the relevant section of this document.
How vitrager.com works
merely allows Users to connect to and interact with third parties. The Owner therefore is not directly involved
in any such interaction nor does it intermediate, participate in or benefit economically from any contract or
transaction which occurs as a consequence of such interactions.
The Owner does
not control, monitor, moderate or inspect any Products offered by Sellers via vitrager.com. This means that the
Owner does not bear any responsibility in connection with such Products, including but not limited to their
quality, safety, accuracy, or the Sellers’ ability to provide them.
Likewise, the Owner does not control,
monitor, moderate or inspect Buyers using vitrager.com. Therefore, the Owner does not bear any responsibility in
connection with such Buyers’ activity on vitrager.com, including but not limited to their legal capacity or
ability to complete a transaction and pay the associated costs.
the Terms, Users fully and unconditionally release and forever discharge the Owner, its officers, directors,
employees and agents from any and all claims, demands and damages (actual or consequential, direct or indirect),
whether now known or unknown, of every kind and nature relating to, arising out of or in any way connected
disputes between Users, or any other person or entity,
the Products’ use,
including, without limitation, any and all claims that such use violates any of Seller’s intellectual
property rights, copyrights, rights of publicity or privacy, “moral rights,” or rights of attribution and
Users’ activity on
vitrager.com, including, but not limited to, Users’ legal capacity, ability to complete a transaction, or
pay the associated costs. User acknowledges and agrees that the Owner has no control over, and shall have no
liability for any damages resulting from, the use or misuse by any other person or entity of any Products.
If the Owner becomes aware of any Products that allegedly may not conform to the Terms, the Owner may
investigate the allegation and determine in its sole discretion whether to take action in accordance with
the Terms. The Owner has no liability or responsibility to Users for performance or nonperformance of such
activities. The Owner has the absolute right to remove and/or delete without notice any Products within its
control that it deems objectionable. Users consent to such removal and/or deletion and waive any claim
against the Owner for such removal and/or deletion. The Owner is not responsible or liable for failure to
store posted content or other materials Users may transmit through vitrager.com. Users shall take measures
to preserve copies of any data, material, content or information such User posts on vitrager.com. Any
identity verification methods the Owner employs is strictly on a best efforts basis and shall not be relied
upon by Users.
The Service of
vitrager.com is provided at no monetary cost to Buyers. Products offered by the Owner or by Sellers via
vitrager.com are marked as such.
merely serves as a technical infrastructure or platform to allow Users to interact with each other. The Owner
therefore is not directly involved in any such interactions between Users.
apply to the described usage of vitrager.com as a platform.
Unless otherwise stated, these Terms also apply
to transactions between Buyers and Sellers. This does not imply the involvement of the Owner in such
Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.
By using vitrager.com, Users confirm to meet the following requirements:
To use the
Service Users may register or create a User account, providing all required data or information in a complete
and truthful manner.
Users may also use the Service without registering or creating a User account,
however, this may cause limited availability of certain features or functions.
responsible for keeping their login credentials confidential and safe. For this reason, Users are also required
to choose passwords that meet the highest standards of strength permitted by vitrager.com.
Users agree to be fully responsible for all activities that occur under their username and password.
are required to immediately and unambiguously inform the Owner via the contact details indicated in this
document, if they think their personal information, including but not limited to User accounts, access
credentials or personal data, have been violated, unduly disclosed or stolen.
Users can terminate their account and stop using the Service at any time by doing the following:
Account suspension and deletion
reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts
which it deems inappropriate, offensive or in violation of these Terms.
or deletion of User accounts shall not entitle Users to any claims for compensation, damages or
or deletion of accounts due to causes attributable to the User does not exempt the User from paying any
applicable fees or prices.
Content on vitrager.com
otherwise specified or clearly recognizable, all content available on vitrager.com is owned or provided by the
Owner or its licensors.
undertakes its utmost effort to ensure that the content provided on vitrager.com infringes no applicable legal
provisions or third-party rights. However, it may not always be possible to achieve such a result.
cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to
preferably report related complaints using the contact details provided in this document.
Rights regarding content on vitrager.com - All rights reserved
The Owner holds and reserves all intellectual property rights for any such content.
Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.
but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify,
translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create
derivative works from the content available on vitrager.com, nor allow any third party to do so through the User
or their device, even without the User's knowledge.
explicitly stated on vitrager.com, the User may download, copy and/or share some content available through
vitrager.com for its sole personal and non-commercial use and provided that the copyright attributions and all
the other attributions requested by the Owner are correctly implemented.
statutory limitation or exception to copyright shall stay unaffected.
Content provided by Users
The Owner allows Users to upload, share or provide their own content to vitrager.com.
content to vitrager.com, Users confirm that they are legally allowed to do so and that they are not infringing
any statutory provisions and/or third-party rights.
Rights regarding content provided by Users
acknowledge and accept that by providing their own content on vitrager.com they grant the Owner a non-exclusive,
fully paid-up and royalty-free license to process such content solely for the operation and maintenance of
vitrager.com as contractually required.
To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to vitrager.com.
Users acknowledge, accept and confirm that all content they provide through vitrager.com is provided subject to the same general conditions set forth for content on vitrager.com.
Liability for provided content
solely liable for any content they upload, post, share, or provide through vitrager.com. Users acknowledge and
accept that the Owner does not filter or moderate such content.
Owner reserves the right to remove, delete, block or rectify such content at its own discretion and to, without
prior notice, deny the uploading User access to vitrager.com:
if any complaint based on such content is received;
if a notice of infringement of intellectual property rights is received;
upon order of a public authority; or
where the Owner is made aware that the content, while being accessible via vitrager.com, may represent a risk for Users, third parties and/or the availability of the Service.
deletion, blocking or rectification of content shall not entitle Users that have provided such content or that
are liable for it, to any claims for compensation, damages or reimbursement.
Users agree to hold the Owner
harmless from and against any claim asserted and/or damage suffered due to content they provided to or provided
Access to external resources
vitrager.com Users may have access to external resources provided by third parties. Users acknowledge and accept
that the Owner has no control over such resources and is therefore not responsible for their content and
applicable to any resources provided by third parties, including those applicable to any possible grant of
rights in content, result from each such third parties’ terms and conditions or, in the absence of those,
applicable statutory law.
Vitrager.com and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
solely responsible for making sure that their use of vitrager.com and/or the Service violates no applicable law,
regulations or third-party rights.
Owner reserves the right to take any appropriate measure to protect its legitimate interests including by
denying Users access to vitrager.com or the Service, terminating contracts, reporting any misconduct performed
through vitrager.com or the Service to the competent authorities – such as judicial or administrative
authorities - whenever Users engage or are suspected to engage in any of the following activities:
violate laws, regulations and/or these Terms;
infringe any third-party rights;
considerably impair the Owner’s legitimate interests;
offend the Owner or any third party.
intellectual or industrial property rights, and any other exclusive rights on software or technical applications
embedded in or related to vitrager.com are held by the Owner and/or its licensors.
Users’ compliance with and notwithstanding any divergent provision of these Terms, the Owner merely grants Users
a revocable, non-exclusive, non-sublicensable and non-transferable license to use the software and/or any other
technical means embedded in the Service within the scope and for the purposes of vitrager.com and the Service
does not grant Users any rights to access, usage or disclosure of the original source code. All techniques,
algorithms, and procedures contained in the software and any documentation thereto related is the Owner’s or its
licensors’ sole property.
All rights and
license grants to Users shall immediately terminate upon any termination or expiration of the Agreement.
API usage terms
access their data relating to vitrager.com via the Application Program Interface (API). Any use of the API,
including use of the API through a third-party product/service that accesses vitrager.com, is bound by these
Terms and, in addition, by the following specific terms:
TERMS AND CONDITIONS OF SALE
Some of the Products provided on vitrager.com, as part of the Service, are provided on the basis of payment.
The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of vitrager.com.
Prices, descriptions or availability of Products are outlined in the respective sections of vitrager.com and are subject to change without notice.
on vitrager.com are presented with the greatest accuracy technically possible, representation on vitrager.com
through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference
only and implies no warranty as to the characteristics of the purchased Product.
The characteristics of the chosen Product will be outlined during the purchasing process.
When the User submits an order, the following applies:
The submission of an
order determines contract conclusion and therefore creates for the User the obligation to pay the price,
taxes and possible further fees and expenses, as specified on the order page.
In case the purchased
Product requires active input from the User, such as the provision of personal information or data,
specifications or special wishes, the order submission creates an obligation for the User to cooperate
Upon submission of the
order, Users will receive a receipt confirming that the order has been received.
All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.
informed during the purchasing process and before order submission, about any fees, taxes and costs (including,
if any, delivery costs) that they will be charged.
Prices on vitrager.com are displayed:
Methods of payment
Information related to accepted payment methods are made available during the purchasing process.
Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of vitrager.com.
are independently processed through third-party services. Therefore, vitrager.com does not collect any payment
information – such as credit card details – but only receives a notification once the payment has been
through the available methods fail or is refused by the payment service provider, the Owner shall be under no
obligation to fulfil the purchase order. Any possible costs or fees resulting from the failed or refused payment
shall be borne by the User.
Liability and indemnification
The User agrees
to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders,
partners and employees harmless from and against any claim or demand — including but not limited to lawyer's
fees and costs — made by any third party due to or in relation with any culpable use of or connection to the
Service, violation of these Terms, infringement of any third-party rights or statutory provision by the User or
its affiliates, officers, directors, agents, co-branders, partners and employees to the extent allowed by
Limitation of liability for User activities on vitrager.com
acknowledge and accept that the Owner merely provides Users with the technical infrastructure and features
incorporated in vitrager.com.
The Owner does
not intermediate, moderate, promote or intervene in interactions, agreements or transactions between Users and
therefore bears no liability for any such interactions among Users, including the performance of any Users'
particular, acknowledge and accept that the Owner is not involved in sales and purchases by Users qualifying
respectively as Sellers or Buyers over vitrager.com.
This means that
Sellers and Buyers are solely liable for respectively offering and purchasing through vitrager.com and for the
obligations resulting thereof.
In particular, the Owner shall bear no liability for:
statement, claim or description of the Products offered through/via vitrager.com;
the existence of any
applicable license, authorization, qualification or other official permit allowing Sellers to offer specific
goods or services, as may be required by applicable law;
eligibility (e.g. in terms of age, solvency etc.) for purchase according to applicable law;
stipulated by Users over vitrager.com, including but not limited to product guarantees and product
any claim based on
partial, incorrect or failed performance of binding agreements entered into on vitrager.com.
Limitation of liability
otherwise explicitly stated and without prejudice to applicable statutory product liability provisions, Users
shall have no right to claim damages against the Owner (or any natural or legal person acting on its
This does not
apply to damages to life, health or physical integrity, damages resulting from the breach of an essential
contractual obligation such as any obligation strictly necessary to achieve the purpose of the contract, and/or
damages resulting from intent or gross negligence, as long as vitrager.com has been appropriately and correctly
used by the User.
have been caused by way of intent or gross negligence, or they affect life, health or physical integrity, the
Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was
within the limits stated above, the Owner shall not be liable for:
any loss of business
opportunities and any other loss, even indirect, that may be incurred by the User (such as, but not limited
to, trading losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business
relationships, loss of reputation or goodwill, etc.);
damages or losses
resulting from interruptions or malfunctions of vitrager.com due to acts of force majeure, or unforeseen and
unforeseeable events and, in any case, independent of the will and beyond the control of the Owner, such as,
but not limited to, failures or disruptions of telephone or electrical lines, the Internet and / or other
means of transmission, unavailability of websites, strikes, natural disasters, viruses and cyber attacks,
interruptions in the delivery of products, third-party services or applications;
any losses that are
not the direct consequence of a breach of the Terms by the Owner;
any damage, prejudice
or loss occurring due to viruses or other malware contained in or connected to files available for download
from the internet or via vitrager.com. Users are responsible for implementing sufficient security measures –
such as anti-viruses and firewalls to prevent any such infection or attack and for securing backup copies of
all data or information exchanged via or uploaded to vitrager.com.
the above, the following limitation applies to all Users not qualifying as Consumers:
In any event of
liability, the compensation may not exceed the total payments that have been, will be or would be received by
the Owner from the User based on the contract over a period of 12 months, or the period of the duration of the
Agreement, if shorter.
Limitation of liability
these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy which the User
may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and
which cannot be excluded, restricted or modified (non-excludable right). To the fullest extent permitted by law,
our liability to the User, including liability for a breach of a non-excludable right and liability which is not
of the services or the payment of the cost of having the services supplied again.
Disclaimer of Warranties
Vitrager.com is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own
risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions,
representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited
to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of
third-party rights. No advice or information, whether oral or written, obtained by user from owner or through
the Service will create any warranty not expressly stated herein.
Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents,
co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct;
that the Service will meet Users’ requirements; that the Service will be available at any particular time or
location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of
viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service
is downloaded at users own risk and users shall be solely responsible for any damage to Users’ computer system
or mobile device or loss of data that results from such download or Users’ use of the Service.
The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised
or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not
be a party to or in any way monitor any transaction between Users and third-party providers of products or
The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device,
and/or operating system. The owner cannot be held liable for any perceived or actual damages arising from
Service content, operation, or use of this Service.
Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied
warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and
Users may also have other rights which vary from state to state. The disclaimers and exclusions under this
agreement shall not apply to the extent prohibited by applicable law.
Limitations of liability
To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for
indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation
damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to
the use of, or inability to use, the Service; and
damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service
or User account or the information contained therein;
any errors, mistakes, or inaccuracies of content;
personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
any unauthorized access to or use of the Owner’s secure servers and/or any and all personal information stored therein;
any interruption or cessation of transmission to or from the Service;
any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
defamatory, offensive, or illegal conduct of any User or third party. In no event shall the Owner, and its
subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be
liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount
exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of
duration of this agreement between the Owner and User, whichever is shorter.
This limitation of liability section shall apply to the fullest extent permitted by law in the applicable
jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any
other basis, even if company has been advised of the possibility of such damage.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore
the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User
may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and
limitations of liability under the terms shall not apply to the extent prohibited by applicable law.
The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors,
agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands,
damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal
fees and expenses, arising from
use of and access to the Service, including any data or content transmitted or received by User;
violation of these terms, including, but not limited to, User’s breach of any of the representations and
warranties set forth in these terms;
violation of any third-party rights, including, but not limited to, any right of privacy or intellectual
violation of any statutory law, rule, or regulation;
content that is submitted from User’s account, including third party access with User’s unique username,
password or other security measure, if applicable, including, but not limited to, misleading, false, or
willful misconduct; or
viruses, trojan horses, or the like that may be transmitted to or through the Service;
provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and
employees to the extent allowed by applicable law.
failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or
provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
To ensure the
best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system
updates or any other changes, informing the Users appropriately.
limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is
terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in
accordance with applicable law.
the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force
majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).
Users may not
reproduce, duplicate, copy, sell, resell or exploit any portion of vitrager.com and of its Service without the
Owner’s express prior written permission, granted either directly or through a legitimate reselling program.
To learn more
Intellectual property rights
prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights,
trademark rights, patent rights and design rights related to vitrager.com are the exclusive property of the
Owner or its licensors and are subject to the protection granted by applicable laws or international treaties
relating to intellectual property.
— nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or
logos appearing in connection with vitrager.com are, and remain, the exclusive property of the Owner or its
licensors and are subject to the protection granted by applicable laws or international treaties related to
Changes to these Terms
reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will
appropriately inform the User of these changes.
will only affect the relationship with the User for the future.
use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by
the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to
terminate the Agreement.
previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous
version from the Owner.
If required by
applicable law, the Owner will specify the date by which the modified Terms will enter into force.
Assignment of contract
reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations
under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these
Terms will apply accordingly.
Users may not
assign or transfer their rights or obligations under these Terms in any way, without the written permission of
communications relating to the use of vitrager.com must be sent using the contact information stated in this
provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or
unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain
in full force and effect.
invalid or unenforceable provision will be interpreted, construed and reformed to the extent reasonably required
to render it valid, enforceable and consistent with its original intent. These Terms constitute the entire
Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other
communications, including but not limited to all prior agreements, between the parties with respect to such
subject matter. These Terms will be enforced to the fullest extent permitted by law.
provision of these Terms be or be deemed void, invalid or unenforceable, the parties shall do their best to
find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void,
invalid or unenforceable parts.
In case of failure to do so, the void, invalid or unenforceable provisions
shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.
prejudice to the above, the nullity, invalidity or the impossibility to enforce a particular provision of these
Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or
of such importance that the parties would not have entered into the contract if they had known that the
provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable
hardship on any of the parties.
Authoritative version of these Terms
These Terms are
drawn up and revised in English. Other language versions of these Terms are provided for information purposes
only. In the event of any inconsistency between different linguistic versions, the original version shall always
These Terms are
governed by the law of the place where the Owner is based, as disclosed in the relevant section of this
document, without regard to conflict of laws principles.
Exception for European Consumers
regardless of the above, if the User qualifies as a European Consumer and has their habitual residence in a
country where the law provides for a higher consumer protection standard, such higher standards shall
Venue of jurisdiction
competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the
place where the Owner is based, as displayed in the relevant section of this document.
Exception for European Consumers
The above does
not apply to any Users that qualify as European Consumers, nor to Consumers based in Switzerland, Norway or
in England and Wales may bring legal proceedings in connection with these Terms in the English and Welsh courts.
Consumers based in Scotland may bring legal proceedings in connection with these Terms in either the Scottish or
the English courts. Consumers based in Northern Ireland may bring legal proceedings in connection with these
Terms in either the Northern Irish or the English courts.
Each party specifically waives any right to trial by jury in any court in connection with any action or
Any claims under these terms shall proceed individually and no party shall join in a class
action or other proceeding with or on behalf of others.
shall continue in effect until it is terminated by either vitrager.com or the User. Upon termination, the
provisions contained in these Terms that by their context are intended to survive termination or expiration will
survive, including but not limited to the following:
the User’s grant of licenses under these Terms shall survive indefinitely;
the User’s indemnification obligations shall survive for a period of five years from the date of termination;
the disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, shall survive indefinitely.
Amicable dispute resolution
Users may bring any disputes to the Owner who will try to resolve them amicably.
While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of vitrager.com or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.
The User may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.
The Owner will process the complaint without undue delay and within 3 days of receiving it.
Definitions and legal references
Vitrager.com (or this Application)
The property that enables the provision of the Service.
Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Any User that does not qualify as a Consumer.
Indicates any User who buys goods or services from Sellers through vitrager.com, regardless of whether or not the actual transaction takes place through vitrager.com.
European (or Europe)
Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.
Owner (or We)
Indicates the natural person(s) or legal entity that provides vitrager.com and/or the Service to Users.
A good or service available for purchase through vitrager.com, such as e.g. physical goods, digital files, software, booking services etc.
The sale of Products may be part of the Service.
Indicates any User who sells goods or services to Buyers through vitrager.com, regardless of whether or not the actual transaction takes place through vitrager.com.
The service provided by vitrager.com as described in these Terms and on vitrager.com.
All provisions applicable to the use of vitrager.com and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
User (or You)
Indicates any natural person or legal entity using vitrager.com.
Any User qualifying as a natural person who accesses goods or services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.